Refund policy

Woodek Return Policy

We want you to love your Woodek furniture. If for any reason you don’t, we offer a 14-day return policy on all items. Returns aren’t free - return shipping costs will be deducted from your refund. You may also use your own carrier or return items to our Deerfield, Florida warehouse; a pre-arranged appointment is required for warehouse drop-offs.

Non-returnable items
The following are not eligible for return, exchange, or cancellation (except for confirmed defect or transit damage, and subject to applicable law):

  • custom, made-to-order, or special-order furniture (including custom upholstery, COM/COL, custom sizes, and custom finishes)

  • final clearance, and “as-is” items

  • items that have been assembled, installed, modified, used, or damaged after delivery (including stains, odors, pet damage, or wear)

  • mattresses and bedding items (if applicable).  

How to start a return
Email info@woodekdesign.com with your order number, reason for return, and photos showing the item’s current condition. We will confirm eligibility and provide return instructions.

Refunds

  • refunds are issued to the original form of payment for the merchandise value only, after the item is received and inspected (delivery/shipping and applicable fees are excluded).

  • if the original payment method is not available, or for gift purchases, store credit may be issued.