RETURNS

Woodek Return Policy

 

We want you to love your Woodek furniture. If for any reason you don’t, we offer a 30-day return policy on most items (see below for Sale items). Returns aren’t free - return shipping costs will be deducted from your refund. You may also use your own carrier or return items to our Deerfield, Florida warehouse; a pre-arranged appointment is required for warehouse drop-offs.

How to Qualify for a Return

  • Items must be in the same condition as received - unused, with tags, and in original packaging.

  • Proof of purchase (receipt or order confirmation) is required.

How to Start a Return

Please email us at info@woodekdesign.com to request a return. Items returned without prior approval will not be accepted.

For any questions, you can always reach us at info@woodekdesign.com

Damages and Issues

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect. We’ll review the issue quickly and work to make it right.

Exceptions / Non-Returnable Items

  • Sale items

  • Gift cards

  • Clearance or discontinued items

Exchanges

The fastest way to exchange is to return your item (once approved) and place a new order for the replacement.

Refunds

Once we’ve received and inspected your return, we’ll notify you if it was approved. If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process.
If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us.

Sale Policy

 

At Woodek, some items are offered as  SALE when they are discontinued or heavily discounted. These terms apply:

  • No Returns or Exchanges — All FINAL SALE items are sold as-is.

  • No Price Adjustments — Discounts are final.

  • Limited Quantities — While supplies last.

  • No Warranty — SALE items are sold without warranty.

By purchasing a FINAL SALE item, you agree to these terms. If you’re unsure about an item, please reach out before purchasing - we’re happy to help.

Start a return

We’re sorry to hear that your items need to be returned. Please contact us and fill out the form below - our team will get back to you with the next steps. To be eligible, items must be unused and in their original packaging. Don’t forget to include your order number and a brief comment about the reason for your return.

Your feedback helps us improve and create even better products - thank you!

Expect a reply within 24 hours on business days!