HELP CENTER
We’re here to help with your WOODEK furniture!
FAQs

Can I order made-to-measure items from you?
Yes! We create custom pieces in solid oak or walnut hardwood. Our experienced designers can help with dimensions, finishes, and details. Lead times are a bit longer for custom work - please contact us for a quote and timeline at info@woodekdesign.com
Are all of your products available online?
Can I pick up my order in person from your showroom or warehouse?
Shipping

Furniture Deliveries
Small parcel deliveries — for nightstands, bedding, pet products, and small accessories — are FREE of charge across the USA (excluding Islands and Hawaii).
At Woodek, we’re dedicated to making your delivery as easy and memorable as the furniture itself. For larger pieces, our white-glove team takes care of everything — from careful unpacking to placing your furniture right where it belongs, with all packaging removed. White-glove delivery is available in the Boca Raton, Palm Beach, West Palm Beach, and Palm Beach Gardens areas. For all other locations, we ship through reliable UPS Standard Delivery.
Returns

Woodek Return Policy
We want you to love your Woodek furniture. If for any reason you don’t, we offer a 30-day return policy on most items (see below for Sale items). Returns aren’t free—return shipping costs will be deducted from your refund. You may also use your own carrier or return items to our Deerfield, Florida warehouse; a pre-arranged appointment is required for warehouse drop-offs.
Care Guide

PRODUCT CARE GUIDE
A few simple tips from the Woodek team to help your artisan-crafted furniture and décor stay beautiful and comfortable for years to come.
Every piece is made with love and care, and with just a little attention, you can keep it looking its very best. Some collections may need special care that isn’t covered here—if you ever have questions, our Design Team is just a call, email, or chat away. We’re always happy to help.
Please note: most of our items are made from solid wood, handmade and hand-finished, and every piece is unique—like trees in a forest. Therefore, natural variations in color and grain pattern are to be expected. This is part of the furniture’s character. Love it and value it, just like nature does.
We’re Here to Help

Get in Touch
Have a question? Send us a message and a real person from our team will reply within 24 hours (usually sooner). Thanks so much for reaching out!