SHIPPING INFO
Our shipping structure is designed to be clear effortless and dependable. Every item is paired with the most sensible delivery method so you always know exactly what to expect before you place your order. All rates apply across the continental United States unless noted otherwise.
Nightstands
Nightstands travel as small parcel deliveries through our trusted carriers.
They ship FREE across the United States and arrive carefully packed and protected.
Please note that Islands and Hawaii are not included in this free service.
Pet Beds and Small Soft Goods
Soft goods such as pet beds and similar accessories ship as lightweight parcels.
They carry a simple flat rate of 20$ across the United States.
This option provides fast dependable delivery while keeping your costs predictable.
Large Furniture
Larger handcrafted pieces require a delivery method that matches their weight and craftsmanship.
To keep the process easy we use two clear flat rates based on item weight
Items up to one hundred thirty pounds ship for 99$ across the United states
Items above one hundred thirty pounds ship for 199$ across the United states
These rates provide reliable nationwide delivery with careful handling from the moment the piece leaves our workshop until it arrives at your door.
Furniture Delivery Details
Our goal is to make receiving your new furniture simple and stress free. Each order is matched with the delivery method best suited for its size and weight. Smaller items travel by trusted parcel carriers. Larger pieces are delivered through reliable freight partners with a careful inside delivery experience.
When your order is ready for arrival our team will contact you to schedule a delivery time. If you live in a gated community or require a service elevator please let us know beforehand so the delivery team can plan accordingly.
An adult of at least eighteen years must be present to receive and inspect the furniture. If anything appears damaged or incorrect upon arrival simply inform us. We will arrange a replacement or repair at no additional cost to you.
Measuring and Preparation Guide
To ensure a smooth delivery please confirm that your new piece can pass through all entry points on the way to its final placement. Take time to measure carefully before scheduling your delivery appointment.
Step One
Review all product dimensions listed on our website. Confirm that the height width depth and diagonal measurement can clear doorways and turn through tight spaces.
Step Two
Measure the space where the furniture will be placed. Consider outlining the footprint with painters tape to visualize the scale in the room.
Step Three
Measure the entire delivery path. This includes all doorways hallways stairways and elevators. Pay attention to corners railings moldings low lighting fixtures and ceiling drops that may reduce clearance.
Before the team arrives please remove rugs artwork and fragile items from the delivery path. Secure pets in a separate room. Our team cannot move existing furniture or detach doors.
Delivery Day Expectations
Once your order reaches your area a delivery coordinator will arrange a time that fits your schedule.
At arrival the delivery team will bring the furniture inside unpack it inspect it and place it in the room of your choice when the service level allows it. Packaging materials will be removed for your convenience.
Prepare the room in advance since our team must be able to navigate safely through your home.
If you notice anything concerning during the inspection do not worry. Simply tell us and we will make it right.
Return Policy
We offer a thirty day return period for most items. Return shipping costs are deducted from refunds. Custom made pieces and sale items are final sale. We encourage reviewing our full return policy before purchasing to ensure clarity and peace of mind.